Who We Are We Are Warehouse Technology
We are a technology company focused on designing, implementing,
and managing cutting-edge technology modernize your warehousing
operations. We have worked with over 174 warehouses and distribution
centers and helped them increase efficiency and reduce errors and
costs while increasing visibility and accountability.
We count on a team of hardware and software technology engineers
specialized in warehousing and distribution center operations.
Additionally, our 24/7 network operations center is always ready to
respond to incidents and provide proactive IT maintenance and
monitoring.
Why Cyzerg?
We help companies have a worry-free technology ecosystem that provides a one-stop experience of specialized warehousing technology solutions.
Our specialization allows us to offer solutions with a guaranteed return on investment. Because of the industry's time-sensitive nature, we utilize a proactive I.T. management approach and offer 24/7 support to minimize business downtime and increase productivity.
Years in Business
Over 8 years implementing
and managing technology in the warehouse & D.C. industry
Satisfied Customers
More than 174 satisfied
customers in the warehousing
and D.C. space
Customer Satisfaction
Consistently achieve an average of
99.48% of customer satisfaction
Projects Completed
Consistently achieve an average of
99.48% of customer satisfaction
Our Story
This is a story of how a question sparked an idea of empowerment and innovation. This is the story of our humble beginnings, our sacrifices and battles, and of bringing positive impact to people around the world.
-
2013
-
2017
-
2017
-
2018
-
2020
-
2021
Cyzerg LLC is Incorporated
In 2013, Hector Sunol left his corporate job and started a venture that embraces social entrepreneurship. In the same year, Hector approached Cristobal Pascual to join. Meanwhile, Manuel Cassola expressed his desire to accompany Hector and Cristobal.
Cyzerg was then founded by Hector, Cristobal, and Manuel to fulfill the dream of opening a company with minimal or no politics that embraced meritocracy and contributed to society. The intention to create a positive ripple effect became the basis of the company's logo. Like a rock thrown on the water that forms growing waves, Cyzerg aims to create a substantial impact on the lives of its people and the industry that it serves.
Opens 24/7 Support and NOC in PH
In 2016, Cyzerg aimed to surpass established tech support industry standards. To do this, Cyzerg decided to open a network operations center to proactively monitor, detect, and respond to customers’ systems needs around the clock. This proactive approach to system monitoring will minimize customers' downtime to accommodate the industry's time sensitivity.
This new undertaking meant implementing a 24/7 monitoring system across all its customers' IT infrastructure and hiring a team of engineers to analyze, review, and respond to every single system alert or performance deviation. The new NOC also provided a platform for Cyzerg to extend its technical support hours to 24/7/365.
Opens Research and Development Center in Chandigarh
After successfully opening the NOC, Cyzerg continued with the next phase of its plan by opening a research and development center to develop innovative software solutions to lead the industry in warehouse digitalization.
The new R&D center would leverage Cyzerg's experience in the warehousing industry and develop digitalization solutions to streamline warehousing operations. The goal is to help warehouses optimize processes through automation, reduce errors, and improve visibility and forecasting. The new solutions would be part of an open and friendly ecosystem that third-party vendors could easily leverage and integrate with.
Cyzerg Jumps to Software Development
After successfully opening the R&D center, Cyzerg was equipped to deliver on the needs of the enterprise space.
In 2018, Cyzerg developed a custom Warehouse In-Transit enterprise solution for a major international third-party logistics provider (3PL). As part of this effort, Cyzerg developed a cloud native-based In-Transit WMS that replaced an outdated platform, introduced the latest mobile and automation solutions, and integrated internal and external systems. The new system allowed the customer to reduce operating costs by approximately $14,400/month and helped the customer secure a multimillion-dollar contract with a key client.
Open 2nd Research and Development Center in Bangalore
To further expand Cyzerg's capabilities in developing cutting-edge digitalization technologies for the warehouse and distribution center industry, a second research and development center was opened in the center of India’s high-tech industry.
The R&D center was established in Bengaluru for its exceptional IT-versed talent pool. With this, Cyzerg can develop and test new technologies faster and bring innovative solutions to the market. This is a testament to the company's commitment to creating new products that will enhance the operational efficiency and effectiveness of warehouses and DCs.
Cyzerg Launches Two Major SaaS Products
In 2022, the company officially launched the first module of Warehouse Orchestrator (Dimensioning Module). Warehouse Orchestrator is an open ecosystem of software modules that would allow warehouses and DCs to orchestrate their operations end to end without migrating from their current solutions.
In partnership with Integrated Freight Systems, the company launched the first truly CRM system for the supply chain. The system allows companies of any size to manage all or most of their supply chain stakeholders from a centralized platform while simplifying and centralizing supply chain quoting capabilities.
Values That Set Us Apart
-
01 Integrity
Do what is right, say what is true.
We have an unwavering adherence to strong moral and ethical values and principles. Integrity means doing the right thing in all circumstances, especially when no one is watching.
How We Do It
To us, integrity is a fundamental element in achieving our core mission. Doing what is right and doing it every single day takes self-awareness and incredible amounts of strength and unwavering commitment. It takes honesty towards others but also a large amount of honesty with yourself. It is about always doing what is right and not what is easy – and never compromising your morals for personal convenience. We promote relentless transparency and honesty in every level of the company regardless of how difficult the truth can be. Do what is right, say what is true.
-
02 Innovation
Remain curious, keep it open, try again.
We are determined on creating better solutions than what is expected today. Being innovative is looking outside the box, breaking traditional approaches, and finding new and better ways in achieving our goals.
How We Do It
We are 100% committed to innovation and excellence, and some people might call us crazy. When we build products and solutions, we’re thinking not only about how to solve a problem but how we can raise the bar and change the status quo. We remain kids at heart, always curious, and keeping our minds open to new ways. We’re not afraid of failure, because for us, failure is the ultimate lesson, and we make sure we learn from it. We fall, but we get up and try again.
-
03 Empathy
Act with love, respect, and kindness.
We remain aware, sensitive, and understanding of another person’s feelings, thoughts, and circumstances. We understand each other’s feelings and points of view rather than just our own.
How We Do It
In every decision, there’s a human involved. For us, people mean hopes, dreams, families, food on the table, lives, and more. Because of this, we expect that every person across the company, regardless of position or demographic, to embrace this fundamental and critical core value – that we must put ourselves in somebody else’s shoes before arriving at a conclusion or making a decision. That we must act with love, respect, and kindness. And that we understand that our actions can shape the world.
-
04 Passion
Ignite your dreams. Make the impossible happen.
We are ignited by enthusiasm and the drive towards making an impact across our customers, team members, and communities. The force of our actions and the power they exert have the ability create a universe of ideas and opportunities.
How We Do It
People. People are at the core of this value. We’re always recruiting and cultivating highly passionate professionals who are naturally ignited by the desire to create an impact. People who believe in the force of their actions and the ripple effects they create. We nurture them through a culture of personal and professional growth and empower them to be fearless in the pursuit of their dreams.
“What if I fall? Oh, but my darling, what if you fly?” – Erin Hanson
-
05 Teamwork
Together we can do extraordinary things.
We are a group of people across continents, beliefs, and cultures who have come together to become who we are: A team united by a set of common values and the desire to build extraordinary solutions and experiences.
How We Do It
We do it by promoting a culture where everyone’s voice is equally heard and considered. A culture where everyone’s job is to protect the well-being of every stakeholder and respect each other’s opinions and differences. We understand that by coming together, we are capable of achieving extraordinary things and overcoming any obstacle that lies ahead of us.
“Team is the fuel that allows common people to attain uncommon results.” – Andrew Carnegie
-
06 Opportunity
It is time to start something new. Begin again.
We are about creating a ripple effect of opportunities and empowering people to remain fearless in the pursuit of their dreams. We are about believing in others and helping others to believe in themselves.
How We Do It
We believe that every person has the ability to achieve amazing things, but they are often hampered by a lack of support and empowerment. Too often, good people and great professionals are hindered by politics and are not given the chance to try, fail, learn from their experiences, and try again. Too often, they are not recognized by their character and merits. At Cyzerg, we embrace a culture where everyone has the opportunity to try something new, and if it fails, start again.
Do what is right, say what is true.
We have an unwavering adherence to strong moral and ethical values and principles. Integrity means doing the right thing in all circumstances, especially when no one is watching.
How We Do It
To us, integrity is a fundamental element in achieving our core mission. Doing what is right and doing it every single day takes self-awareness and incredible amounts of strength and unwavering commitment. It takes honesty towards others but also a large amount of honesty with yourself. It is about always doing what is right and not what is easy – and never compromising your morals for personal convenience. We promote relentless transparency and honesty in every level of the company regardless of how difficult the truth can be. Do what is right, say what is true.
Our Team We’re a dynamic group of creative technologists united by our pioneering spirit.
Hector Sunol
Co-Founder, Product Owner & CEO
Andres Puerta
Product Owner
Cristobal Pascual
Co-Founder & Product Owner